Maintenance / Housekeeping Concerns

You’ve arrived at Prospect Cottage and need information about the property and the facilities we provide. Here’s all the info.

If something is not right when you arrive or any issues arise during your stay, please inform us promptly so we can rectify the problem.

We also ask that you inform us of any accidents or damage that occurs so we can act promptly to ensure the home is in good condition for the next guests.

Similarly, if there is anything you feel we missed that would make your next stay more comfortable, let us know via email to – we value your feedback.

We hope you'll stay with us again next time you visit Ballarat