GUEST COMPENDIUM

Problem during your stay?

YYou’re all packed and ready to arrive at Prospect Cottage. Here’s everything you’ll need to know on check-in day from travel information to finding they key.

We hope you arrived safely and everything is to your satisfaction. Please don’t hesitate to reach out if you have any questions.

Our property managers, Discover Daylesford, are available Mon-Fri 10am-7pm and Saturday 10am-5pm. They will do their best to answer any questions that come through via email to stay@discoverdaylesford.com or your booking channel.

However, if you need emergency assistance during your stay, please contact their out of hours emergency team via the number provided in your welcome email.

If there is a life-threatening emergency, please call 000 immediately.

We welcome any feedback on the property to stay@prospectcottage.com.au.

Enjoy your stay!

Kind regards,

Richard, Antony & Tiffany
Prospect Cottage

We hope you'll stay with us again next time you visit Ballarat